Front Desk Supervisor
Atrium Hospitality•Montgomery, AL
•$17•Onsite
About The Position
Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between. Coach, train, and motivate front desk associates. Handle guest concerns with grace, urgency, and a can-do attitude. Monitor cash handling, shift reports, and compliance with brand and safety standards. Assist with answering phones, updating the reader board, or helping with VIP arrivals.
Requirements
- Customer service and leadership experience – You’ve led teams, kept things calm under pressure, and know how to create a welcoming vibe.
- Strong communication skills – You’ll coordinate with guests, staff, and other departments like a pro.
- Detail-oriented and organized – From shift reports to guest requests, you keep the little things from becoming big problems.
- Tech confident – Hotel systems, emails, reports—nothing fazes you.
- Able to lift 50 lbs and stay on your feet
Responsibilities
- Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between.
- Coach, train, and motivate front desk associates.
- Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone.
- Monitor cash handling, shift reports, and compliance with brand and safety standards.
- Jump in wherever needed—whether that’s answering phones, updating the reader board, or helping with VIP arrivals.
Benefits
- 401(k) plan with company match
- Medical, dental, and vision insurance options
- Paid Time Off & Vacation
- DailyPay
- Wellness programs
- Tuition reimbursement
- Exclusive discounts on your favorite brands and services
- Atrium’s community service and volunteer programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
