Front Desk Staff - Part-Time

Mozaic Senior LifeBridgeport, CT
Onsite

About The Position

The Front Desk Staff position is a part-time role focused on providing excellent service to members and prospective members. Responsibilities include greeting and checking in members, assisting with inquiries, managing reservations, handling payments, and maintaining the cleanliness and organization of the front desk and surrounding areas. The role requires a team-oriented attitude and involves supporting other staff members and communicating important information to members.

Requirements

  • Willingness and desire to be part of a team environment
  • No experience required

Responsibilities

  • Greet and check in members happily
  • Assist prospective members
  • Provide locker keys and towels
  • Ensure membership validity
  • Answer the phone and take detailed messages
  • Make accurate reservations for appointments (massage therapists, personal training, nutrition, etc.)
  • Wash, dry, and fold towels
  • Keep the desk area tidy and assist with tidying the lounge, studios, locker rooms, weight room, and pool area
  • Restock coolers and supplies
  • Accept payments for items purchased by members
  • Provide support to the rest of the staff
  • Assist with equipment changes for transitioning classes
  • Communicate upcoming events, membership specials, and new classes to members
  • Complete shift task lists
  • Tour and sign up prospective members when management is unavailable
  • Check work email at least once a day
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