Front Desk Specialist - Full Time
COASTAL ORTHOPEDICS & SPORTS MEDICINE•Bradenton, FL
•Onsite
About The Position
AT COASTAL ORTHOPEDICS, WE BELIEVE EXCEPTIONAL PATIENT CARE STARTS THE MOMENT A PATIENT WALKS THROUGH OUR DOORS. WE ARE SEEKING A FRIENDLY, PROFESSIONAL, AND DETAIL-ORIENTED FRONT DESK SPECIALIST TO JOIN OUR TEAM AND HELP CREATE AN OUTSTANDING EXPERIENCE FOR EVERY PATIENT, EVERY DAY. If you enjoy helping people, thrive in a fast-paced environment, and take pride in delivering exceptional customer service, we'd love to meet you.
Requirements
- High school diploma or equivalent required
- Exceptional customer service and communication skills
- Strong attention to detail and accuracy
- Ability to multitask and remain organized in a busy environment
- Positive attitude and commitment to providing an outstanding patient experience
Nice To Haves
- Previous medical office or healthcare experience preferred
Responsibilities
- Greet patients and visitors with professionalism, warmth, and courtesy
- Check patients in and out while ensuring a seamless visit experience
- Verify and update demographic, insurance, and registration information
- Collect co-pays, deductibles, balances, and other patient payments
- Explain financial responsibilities clearly and professionally
- Assist with medical collections and follow-up on outstanding patient accounts
- Coordinate with Billing, Insurance, and Financial Counseling teams to ensure accurate and efficient processes
- Answer phones, schedule appointments, and support daily front office operations
Benefits
- Competitive benefits package
- Stable full-time schedule
- Workplace culture that values work-life balance and employee well-being
- Ongoing training
- Learning opportunities
- Potential career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
