Front Desk Specialist

Spire Orthopedic Partners • Westerly, RI

6d • $18 - $22 • Onsite

About The Position

The Front Desk Specialist maximizes daily patient and clinical services by greeting, registering, and checking out patients in a friendly and efficient manner. The position also directs vendors and visitors to the appropriate contacts as needed. The role is based at Ortho Rhode Island in Westerly, Rhode Island, with some travel between company locations. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

• High school graduate or equivalent.
• Any combination of education, training, and experience that demonstrates the ability to perform the duties of the position.
• Experience with Microsoft Office, including Word, Excel, and PowerPoint.
• Discretion in handling confidential information.
• Knowledge of HIPAA regulations.
• Pertinent job-related experience and knowledge of medical terminology.

Nice To Haves

• Bilingual Spanish or Portuguese.

Responsibilities

• Greet patients promptly, courteously, and helpfully.
• Register patients and update demographic information accurately and efficiently.
• Verify insurance eligibility and benefits, and document the information appropriately.
• Obtain and document referrals.
• Triage patients and schedule them appropriately.
• Notify patients of copays and past-due balances and collect payments.
• Check patients out, including scheduling future appointments and outside testing.
• Direct vendors and visitors to appropriate contacts.
• Perform other duties as assigned.

Benefits

• Excellent growth and advancement opportunities.
• Dynamic environment.
• Access to a diverse network of practitioners.
• Broad infrastructure of tools and programs to enhance the employee experience.
• Competitive compensation.
• Generous PTO.
• Health, dental, and vision benefits.
• 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED