Front Desk Service Motivator Closing Shift

Gold's Gym Washington • Woodinville, WA

11d • $17 - $18 • Onsite

About The Position

The closing Service Motivator leads the front desk during the club’s busiest hours and closes the club so it is ready for the next morning. The role focuses on creating memorable experiences for members and guests while guiding guests toward gym membership. Full training is provided, and the employer notes that many managers began their careers in this role. The club’s values are to be motivating, authentic, and passionate in every interaction.

This is a part-time, hourly position with closing shifts from 5:45 p.m. to 10:15 p.m. on weeknights and from 3:00 p.m. to 7:15 p.m. on weekends. Compensation is $17.13–$18.00 per hour, based on experience.

Requirements

• Friendly, positive, and genuinely motivated to help people.
• Comfortable talking with anyone, in person and by phone.
• Able to manage multiple tasks and remain composed during busy periods.
• Comfortable using computers and basic software.
• Dependable and punctual.
• Available for evenings, including some weekends and holidays.
• High school diploma or equivalent, or currently enrolled.
• Must be CPR/AED certified or willing to obtain CPR certification within 30 days of employment.

Responsibilities

• Greet every member by first name and every guest with a smile.
• Maintain front desk security by ensuring every member and guest is checked in.
• Create memorable experiences for members and guests.
• Answer phone calls and questions about the club and its services.
• Lead tours and help guests select memberships that fit their goals.
• Enroll new members and introduce personal training and other club services.
• Follow up with guests after their visits.
• Complete closing procedures, confirm every member has safely exited, and secure the building.
• Reset the fitness floor, locker rooms, and front desk, and update the shift log for the opening team.
• Process retail and membership transactions.
• Assist members with account and billing questions, escalating issues to management as needed.
• Log maintenance needs and report safety concerns or incidents to management.
• Support additional duties as needed.

Benefits

• Opportunity for advancement.
• Training and development.
• Employee discounts.
• Complimentary membership at all Gold's Gym PNW clubs, including tanning, red light therapy, and guest privileges.
• Paid sick leave.
• Opportunities to progress into management.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED