Front Desk/Sales Manager

Pure Barre Summerville•Summerville, SC

About The Position

Pure Barre Summerville is seeking a Sales Manager to drive sales and service excellence for its fitness studio. The role supports the studio’s sales operations, leads and trains Sales Representatives, and helps manage memberships, retail sales, customer service, and studio operations. It involves engaging with clients and prospects in person, by phone, and by email, as well as participating in community networking and promotional events. The position also assists the owner with operational tasks such as ordering supplies, scheduling staff, and social media support. The franchise is independently owned and operated, and hiring decisions are made by the franchisee.

Requirements

Previous management or supervisory experience.
Excellent communication and interpersonal skills, both in person and over the phone.
Ability to generate personal sales and train Sales Representatives.
Ability to manage and drive multiple revenue streams, including memberships and retail.
Solution-based, results-oriented approach and a competitive spirit.
Ability to recognize areas for improvement and make changes using good judgment.
Affinity for and passion for fitness.
Professional, punctual, reliable, neat, and organized.
Strong attention to detail and accuracy.
Trustworthiness and ability to handle confidential information.
Ability to work harmoniously with coworkers, clients, and the general public.
Computer proficiency and ability to use studio software.
Ability to work a flexible schedule with night and weekend availability.

Nice To Haves

Two or more years of fitness sales or relevant sales experience preferred.

Responsibilities

Lead generation, including grassroots marketing and networking.
Sell memberships and retail products, and drive and retain membership and retail sales.
Supervise and train Sales Representatives.
Collect outstanding dues.
Keep the studio clean, organized, and stocked with forms, administrative supplies, and visible studio literature.
Enforce studio policies and procedures, including those relating to customers.
Provide exceptional customer service to existing members in person, by phone, and by email.
Become proficient with ClubReady software to troubleshoot client account inquiries and identify sales opportunities.
Contact prospects and leads to schedule barre classes and enroll them in memberships.
Participate in community networking events and studio promotions.
Assist the owner with operational tasks such as ordering supplies, scheduling staff, and supporting social media.
Perform other duties as assigned.