Front Desk Representative - Residency Clinic

Lifepoint Health • Danville, VA

5d • $14 - $18

About The Position

The Front Desk Representative works at the Residency Clinic and supports patients and the clinic team by managing front-desk operations. The role includes greeting and registering patients, verifying information, obtaining signatures, handling calls, collecting payments, assisting with account inquiries, reconciling daily deposits, supporting physician orders, and maintaining patient records and charts. The position is full time, weekdays from 8 a.m. to 5 p.m., with an hourly range of $14.41 to $17.79.

Requirements

• High school diploma or equivalent.

Nice To Haves

• One year of office experience is preferred.
• Two years of medical office experience is preferred.

Responsibilities

• Greet and register patients, verify information, and obtain signatures.
• Handle a multi-line phone system, route calls, and coordinate with the answering service.
• Collect co-pays and deductibles, assist with account inquiries, and reconcile daily deposits.
• Support physician orders, such as work excuses and medical records.
• Maintain and organize patient records and charts.

Benefits

• Multiple levels of medical, dental, and vision coverage, with medical plans starting at $10 per pay period.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability coverage.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED