Front Desk Representative - Saline Women's Clinic

Lifepoint Health • Benton, AR

1d

About The Position

The Front Desk Representative at Saline Women's Clinic provides superior customer service to patients and staff. The role supports patient registration and clinic operations by collecting and accurately entering demographic, billing, and clinical information; greeting patients; managing check-in and check-out; collecting payments; and verifying and updating demographic and insurance information. Other duties may be required.

The position requires critical thinking, decisive judgment, and the ability to work with minimal supervision in a stressful environment and take appropriate action. Candidates should have strong interpersonal skills, be proficient with Microsoft Office Suite, and be organized and detail-oriented.

Requirements

• High school diploma or GED.
• Critical thinking skills and decisive judgment.
• Ability to work with minimal supervision.
• Ability to work in a stressful environment and take appropriate action.
• Excellent interpersonal skills for courteous and effective interactions with patients, families, and staff.
• Familiarity with Microsoft Office Suite.
• Organized and detail-oriented.

Nice To Haves

• Associate degree.

Responsibilities

• Provide superior customer service to patients and staff.
• Obtain and enter required demographic, billing, and clinical information in the registration system accurately and promptly.
• Greet patients and handle check-in and check-out.
• Collect patient payments.
• Verify and update patient demographic and insurance information as needed.
• Perform other duties as required.

Benefits

• Health benefits, including medical, dental, and vision coverage, for full-time employees.
• 401(k) benefits for full-time employees.
• Competitive paid time off.
• Employee Assistance Program offering mental, physical, and financial wellness assistance.
• Tuition reimbursement or assistance for qualified applicants.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED