Front Desk Representative

RHWM031•Wheat Ridge, CO

4d•Onsite

About The Position

Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.

Requirements

MUST HAVE WEEKEND AVAILABILITY
Experience in Membership Sales, Building Rapport & Overcoming Objections
Track record hitting and exceeding sales goals month over month
Experience in outside marketing, promotions & pop up events
Ability to communicate effectively & authentically relate in order to build connections with others.
Experience and genuine hunger/drive for lead generation, lead follow up & client relationship management
You have at least one year of customer service experience in a retail environment.
You’re passionate about health and wellness
Communication and collaboration are some of your strong suits

Nice To Haves

While Restore is technically a retail operation, we don’t have a retail vibe.
You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field

Responsibilities

Conducting tours and selling service packages and memberships
Community outreach including but not limited to LEAD GENERATION, establishing Business to Business Partnerships, & Cross Marketing + Events
Set up, Vending & Breakdown of offsite Pop Up Events
Lead & Member Management making sales calls to prospective non-members in getting them appointments booked for services and maintaining relationships once they become members focusing on retention. More than 100 leads per month are driven into the studio.
Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
Greeting clients and assisting them with Restore’s wellness services
Educating clients on Restore services, including medical benefits, precautions, and at-home care
Performing opening and closing procedures
Maintain a safe, clean and secure environment for all guests and employees.
Serve as an expert on Restore products and services.
Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle.
Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions.