Front Desk Representative

Evara Health • Clearwater, FL

7h • Onsite

About The Position

Evara Health provides essential, high-quality care to the communities who need it most through 17 centers and mobile units offering primary care, dental, behavioral health, pediatrics, and more. Evara Health is recognized for its innovative, team-based approach, commitment to community health, and dedication to making healthcare accessible for all. This role involves performing timely and accurate patient registration, verifying insurance benefits, providing exceptional in-person and phone-based customer service, assisting with financial analysis and payment collection, and coordinating appointments. The Front Desk Representative will work closely with the care team, maintaining a flexible, people-first attitude in alignment with Evara Health’s purpose-driven service culture.

Requirements

• High School Diploma or equivalent

Nice To Haves

• Bilingual preferred
• Minimum 1 year of experience as Front Office in a healthcare setting, preferred
• Minimum 1 year of experience in customer service, preferred

Responsibilities

• Performs timely and accurate patient registration, including verifying insurance benefits, entering information into the EHR system, and assisting with financial applications and payment arrangements.
• Provides exceptional in-person and phone-based customer service by answering non-clinical questions, welcoming patients, and building positive relationships.
• Assists with financial analysis, collects proof of income, provides payment estimates, and follows proper cash handling procedures, including balancing daily journals.
• Schedules appointments per protocol, assists with forms, and ensures a smooth office workflow to support care delivery.
• Works closely with the care team, maintaining a flexible, people-first attitude in alignment with Evara Health’s purpose-driven service culture.

Benefits

• 15 days of paid time off with an option to cash out unused day
• 10 paid holidays and an additional day off for your birthday.
• Enjoy a free gym membership to support your health and fitness goals.
• 403(b) with 2% employer contribution up to 4% match
• Tuition reimbursement eligibility which includes $1,500 per year.
• Medical, Dental, Vision, Life, Short & Long-Term Disability + extra coverage options.
• Confidential counseling, legal & financial advice through EAP

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees