Front Desk Representative
About The Position
Gastro Health is seeking a Full-Time Front Desk Representative to join their team. Gastro Health is one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations. The company fosters a collaborative team environment with consistent hours and opportunities for advancement. This role offers a great work/life balance with no weekends or evenings, competitive compensation, and a comprehensive benefits package. The ideal candidate will share Gastro Health's mission to provide outstanding medical care and an exceptional healthcare experience.
Requirements
- High school diploma
- 2+ years experience in medical practice or similar setting
- Willing to travel to different centers
Nice To Haves
- Bilingual (Spanish) preferred
- eClinicalWorks (eCW) experience desired
Responsibilities
- Greet patients in a pleasant and timely manner.
- Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, drivers license or equivalent ID, & maintain insurance information.
- Verify registration forms are complete & obtain referring physician & primary physician information.
- Ensure patient has current referral on date of service. Obtain referral if necessary.
- Verify insurance benefits and eligibility prior to office visits & procedures.
- Collect all applicable co-payment, coinsurance, deductible or outstanding balance from the patient & post all payments collected.
- Ensure time-of-service batch is balanced and closed daily.
- Research & assist patients with questions regarding balances including collecting applicable payments.
- Maintains cleanliness and neatness of lobby/reception area to include stocking of business cards.
- Other duties as assigned.
Benefits
- A great work/life balance
- No weekends or evenings – Monday thru Friday
- Paid holidays and paid time off
- Rapidity growing team with opportunities for advancement
- Competitive compensation
- Benefits package
- 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
- Discretionary profit-sharing contributions of up to 4%
- Health insurance
- Employer contributions to HSAs and HRAs
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Voluntary life insurance
- Voluntary disability insurance
- Accident insurance
- Hospital indemnity insurance
- Critical illness insurance
- Identity theft insurance
- Legal insurance
- Pet insurance
- Paid time off
- Discounts at local fitness clubs
- Discounts at AT&T
- Discounts on concerts, travel, movies, and more (Tickets at Work program)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
