Front Desk Representative - Saline Women's Clinic

Lifepoint Health • Benton, AR

1d

About The Position

The Front Desk Representative at Saline Women's Clinic provides superior customer service to patients and staff. The role supports patient registration and clinic operations by gathering and accurately entering demographic, billing, and clinical information; greeting patients; managing check-in and check-out; collecting payments; and verifying and updating demographic and insurance information. The representative may also perform other duties as required.

The position requires critical thinking, decisive judgment, and the ability to work with minimal supervision in a stressful environment and take appropriate action. Strong interpersonal skills, Microsoft Office familiarity, and an organized, detail-oriented approach are required.

Requirements

• High school diploma or GED.
• Critical thinking skills and decisive judgment.
• Ability to work with minimal supervision.
• Ability to work in a stressful environment and take appropriate action.
• Excellent interpersonal skills to handle patient and family interactions with staff effectively and courteously.
• Familiarity with Microsoft Office Suite.
• Organized and detail-oriented.

Nice To Haves

• Associate degree preferred.

Responsibilities

• Provide superior customer service to patients and other staff members.
• Obtain and enter required demographic, billing, and clinical information into the registration system accurately and promptly.
• Greet patients and handle the check-in and check-out process.
• Collect patient payments.
• Verify patient demographic and insurance information and update it as needed.
• Perform other duties as required.

Benefits

• Health benefits (medical, dental, and vision) for full-time employees.
• 401(k) benefits for full-time employees.
• Competitive paid time off.
• Employee Assistance Program offering mental, physical, and financial wellness assistance.
• Tuition reimbursement or assistance for qualified applicants.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED