Front Desk Representative - Pulmonology Office

Lifepoint Health • Danville, VA

19d • $14 - $18

About The Position

The Front Desk Representative supports a pulmonology office by welcoming and registering patients, verifying information, collecting signatures and payments, and assisting with account inquiries. The role also handles calls on a multi-line phone system, routes calls and coordinates with an answering service, supports physician orders such as work excuses and medical records, reconciles daily deposits, and maintains and organizes patient records and charts.

Requirements

• High school diploma or equivalent.

Nice To Haves

• One year of office experience is preferred.
• Two years of medical office experience is preferred.

Responsibilities

• Greet and register patients, verify information, and obtain signatures.
• Handle a multi-line phone system, route calls, and coordinate with the answering service.
• Collect co-pays and deductibles, assist with account inquiries, and reconcile daily deposits.
• Support physician orders, including work excuses and medical records.
• Maintain and organize patient records and charts.

Benefits

• Medical, dental, and vision coverage, with medical plans starting at $10 per pay period.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability insurance.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED