Front Desk Representative ( 3:00pm–11:30pm Shift)

Kisco Senior Living • , DC

2d • $19 - $20

About The Position

The Front Desk Representative at The Fitzgerald provides exceptional customer service through the front desk to create a warm, secure, and friendly atmosphere in the community. The role monitors residents and guests entering and leaving, assists residents with requests, answers incoming calls, maintains the front desk and entrance area, and responds to emergencies by supplying emergency personnel. The schedule rotates between Sunday–Thursday and Monday–Friday, from 3:00 p.m. to 11:30 p.m.

Requirements

• Have excellent customer service skills.
• Have 6 months to 1 year of front desk, receptionist, or resident relations experience.
• Demonstrate basic competency using multiple forms of technology, including Microsoft Office applications, internet-based applications, and custom applications.
• Ability to work a flexible schedule, including evenings, nights, weekends, and holidays as needed.

Nice To Haves

• High school diploma or GED preferred.
• Senior living experience is a plus.
• Hotel experience is a plus.

Responsibilities

• Monitor residents and guests coming in and out of the community.
• Assist residents with requests as needed.
• Answer incoming calls.
• Maintain a neat and clean front desk and entrance area.
• Respond to emergencies and supply emergency personnel.

Benefits

• A free meal per shift.
• Healthcare benefits, including vision and dental, for full-time employees only.
• Matching 401(k) for full-time employees only.
• Paid time off.
• Rewards and bonus opportunities.
• Continuous training and growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED