Temporary Front Desk Receptionist

Blackstone Consulting, Inc.•Cupertino, CA

2h•Onsite

About The Position

Blackstone Consulting, Inc. is seeking a customer-service-driven, organized Front Desk Receptionist with strong attention to detail and professional people skills. This is an onsite, three-month temporary role with potential for extension. The position supports a campus environment by welcoming employees and guests, coordinating guest arrivals with hosts, maintaining visitor logs and issuing badges, and assisting with general office and facilities tasks. The schedule is an eight-hour day shift, Monday through Friday, with no weekends.

Requirements

1–3 years of related experience.
Excellent written, technical, and communication skills.
Ability to prioritize conflicting tasks and meet deadlines.
Professional composure throughout the day.
Effective time management, including the ability to multitask, organize, and prioritize.
Customer service experience.
Ability to receive and provide feedback when necessary.
Ability to establish and maintain positive relationships.
Ability to influence others, handle conflict appropriately, recognize when to escalate issues, and apply common sense.
Flexibility with last-minute schedule changes.
Clean driving record, subject to DMV and background check.
Reliable transportation, as travel between locations during the day may be required.

Nice To Haves

Proficiency with Calendar, Mail, and other OS X-based office systems.
Associate’s degree (preferred but not required).
One year of customer service experience (preferred).

Responsibilities

Greet employees and guests, help them feel comfortable, and connect guests with their correct host.
Notify hosts promptly when their guests arrive.
Maintain a guest log and issue badges when necessary.
Use sound judgment and complete work efficiently without constant supervision.
Perform data entry as required.
Monitor and maintain work areas and equipment to meet corporate cleanliness, maintenance, and safety standards.
Follow procedures for handling guest complaints or disputes.
Perform filing, sorting, mail distribution, and other projects as needed.
Apply job skills and company policies and procedures to assigned tasks.
Monitor office supplies and order furniture and electronics as required.
Recognize when semi-routine assignments require an occasional deviation from accepted practices.
Assist with other tasks as they arise.
Walk and escort guests to various buildings on campus.