Front Desk Receptionist Night Shift - Full Time
About The Position
Touchmark is hiring a full-time Front Desk Receptionist for its community in Appleton, Wisconsin. Working the night shift from 10:00 p.m. to 6:00 a.m., the receptionist is the first point of contact for residents, guests, and team members overnight. The role welcomes and directs visitors, answers calls, and provides information with professionalism and care. It also involves monitoring the lobby and community entrances to help maintain a safe and secure environment and assisting residents who may need support during nighttime hours. The position is suited to someone who can create a welcoming, helpful, and professional first impression while demonstrating Touchmark’s values of excellence, teamwork, hospitality, integrity, and compassion. Pay is $17.50–$18.79 per hour, based on experience and credentials, with an additional $1.00 per hour for NOC shifts. Benefits are available to team members working 30 or more hours per week.
Requirements
- High school diploma or equivalent.
- Sincere commitment to memorable customer service and hospitality.
- Strong communication skills and a professional, welcoming demeanor.
- Ability to multitask while managing phones, visitors, and resident needs.
- Ability to maintain tact, patience, and confidentiality when working with residents, families, and team members.
- Flexibility to work a rotating weekend schedule.
Nice To Haves
- Experience as a receptionist, administrative assistant, or in customer service or hospitality.
- Basic knowledge of Microsoft Office and office equipment.
Responsibilities
- Welcome and direct residents, guests, and other visitors overnight.
- Answer calls and provide information professionally and courteously.
- Monitor the lobby and community entrances to help ensure a safe and secure environment.
- Offer support to residents who may need assistance during nighttime hours.
- Manage phones, visitors, and resident needs while maintaining tact, patience, and confidentiality.
- Work a rotating weekend schedule.
Benefits
- On-Demand Pay, allowing team members to access earnings as they earn them.
- Affordable on-site meals.
- Paid time off, including holidays.
- Health, dental, and vision insurance for employees and eligible dependents.
- Education assistance.
- Bonus and retirement plans.
- 401(k) with company match up to 3%.
- Health care, dependent care, and commuter Flexible Spending Accounts.
- Employee Assistance Program.
- Supplemental insurance options.
- Company-paid holidays, with double-time pay when working them.
- College scholarships for children of long-term team members.
- Additional $1.00 per hour for NOC shifts.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
