Front Desk Receptionist Night Shift - Full Time

Touchmark•Appleton, WI
•Onsite

About The Position

Touchmark on West Prospect in Appleton, Wisconsin, is hiring a full-time Night Front Desk Receptionist. Working the NOC shift from 10:00 p.m. to 6:00 a.m., the receptionist serves as the first point of contact for residents, guests, and team members overnight. The role involves welcoming and directing visitors, answering calls, and providing information with professionalism and care. The receptionist also monitors the lobby and community entrances to help maintain a safe and secure environment and supports residents who may need assistance during nighttime hours. Compensation is $17.50–$18.79 per hour, based on experience and credentials, plus an additional $1.00 per hour for NOC shift work.

Requirements

  • High school diploma or equivalent.
  • Strong communication skills and a professional, welcoming demeanor.
  • Ability to multitask while managing phones, visitors, and resident needs.
  • Basic knowledge of Microsoft Office and office equipment.
  • Ability to maintain tact, patience, and confidentiality when working with residents, families, and team members.
  • Flexibility to work a rotating weekend schedule.

Nice To Haves

  • Experience as a receptionist, administrative assistant, or in customer service or hospitality is preferred.
  • A sincere commitment to memorable customer service and hospitality.

Responsibilities

  • Welcome and direct visitors.
  • Answer calls and provide information professionally and courteously.
  • Monitor the lobby and community entrances to help ensure a safe and secure environment.
  • Offer support to residents who may need assistance during nighttime hours.
  • Manage phones, visitors, and resident needs while multitasking.
  • Work a rotating weekend schedule.

Benefits

  • On-demand pay, with access to earnings as they are earned.
  • Affordable on-site meals.
  • Generous paid time off.
  • Competitive pay and a $1.00-per-hour NOC shift differential.
  • Comprehensive benefits for team members working 30 or more hours per week.
  • 401(k) with company match up to 3%.
  • Company-paid holidays, with double-time pay when working them.
  • College scholarships for long-term team members’ children.
  • A workplace where team members are valued and their work matters.
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