Front Desk Receptionist

Hunters Run Country Club•Boynton Beach, FL

2h•$0 - $18•Onsite

About The Position

The Front Desk Receptionist will provide and ensure a positive first impression to the club’s members and guests by delivering an enthusiastic, courteous, and friendly disposition and warm consistent greeting. This position will handle numerous responsibilities including taking reservations for several areas, facility preparation and interaction with members and guests.

Requirements

High school diploma or general education degree (GED)
Minimum of 2 years related experience, preferable in a private club, hotel or resort setting
Excellent customer service and communication skills.
Outgoing personality and sense of urgency
Proficient in Microsoft Word, Excel, Power Point and Outlook
Excellent customer service skills.

Nice To Haves

Knowledge of Northstar a plus

Responsibilities

Assists members and guests with reservations.
Assists members and lodge guests with inquiries regarding activities, programs, and events throughout the club.
Assists members with inquiries regarding several dining outlets throughout the property.
Promotes merchandise sales, activities, programs and events at the club.
Answers the phone with a friendly and uniform greeting as per the SOP.
Takes reservations for dinner at different dining outlets by using the reservation computer system.
Has knowledge of information and pricing of all activities, programs and events at the club.
Knows, monitors and enforces the rules and regulations of the club.
Greets members by name, with a consistent and sincere greeting, and knows their needs all while continuing to strive for perfection.
Uses members’ names as much as possible throughout their visit.
Keeps work area clean and organized at all times.
Maintains a professional appearance and is in proper uniform at all times. This includes proper grooming, shirts pressed and tucked in and name tag worn.
Typing, copying, filing documents as needed.