Front Desk Receptionist - MRI

Rothman Orthopaedics•Willow Grove, PA

8d•$16 - $22•Onsite

About The Position

The MRI Front Desk Receptionist greets, instructs, directs, and schedules patients and visitors. This individual serves as a liaison between patient and medical support staff.

Requirements

High School Diploma or GED minimum education requirement
Minimum of one (1) year’s experience in medical office environment
Computer skills including, but not limited to, MS Office Suite

Nice To Haves

Knowledge of business office procedures & medical terminology

Responsibilities

Increased patient satisfaction, co-pay collection, referral capture, time stamping accuracy, accuracy in demographic and insurance capture, time management (attendance and overtime), chart prep for insurance, co-pay and referral, and cross training to assist in other areas.
Greets patients and visitors in a prompt, courteous, and helpful manner.
Checks in patients, verifies and updates demographic and insurance information in all appropriate places.
Screen and schedule appointments in a timely manner.
Assists patients with ambulatory difficulties.
Answers telephone in a timely and professional manner, screens calls, answers any questions that are within the area of the positions responsibility, forwards calls, or takes message for preassigned person.
Collects and verifies applicable insurance co-pay information and authorizations.
Batches out and balances end of day payments.
Re-supplies front desk for the day.
Pulling and scanning of MRI reports into appropriate applications as necessary.
Prints out all related paperwork for patients’ appointments.
Attends meetings as required.
Exemplifies the desired culture and philosophies of the organization.
Assist in rectifying any billing corrections as assigned.