Front Desk Receptionist
TEKsystems•Burke, TX
•$19 - $19•Onsite
About The Position
The Front Desk Receptionist will be responsible for managing front desk operations, providing patient support, handling phone and communication, and documenting information in the EMR system. This role requires the ability to multitask in a fast-paced clinical environment, balancing simultaneous demands including assisting doctors, supporting patients at the desk, and managing phone volume. The workload is broken down into 33% phones, 33% computer/EMR, and 33% in-person patient support.
Requirements
- Customer Service
- Medical & Insurance Knowledge
- Front Desk & Patient Registration
- EMR Systems
- Medical terminology
- Patient check-in/check-out
- Patient account support
- Inbound call handling
- Medicaid & prior authorization familiarity
- Strong computer proficiency
- Excellent customer service
- Ability to multitask in a fast-paced clinical environment
- Reliability
Responsibilities
- Check patients in and out
- Complete patient registration
- Schedule follow-up appointments
- Manage daily front desk workflow
- Provide general customer service
- Assist patients with needs
- Maintain a welcoming environment
- Answer incoming calls
- Assist patients with questions
- Route calls as needed
- Document doctor notes in the EMR system
- Update patient files in the EMR system
- Balance simultaneous demands including assisting doctors, supporting patients at the desk, and managing phone volume
Benefits
- Medical
- dental
- vision
- Critical Illness
- Accident
- Hospital
- 401(k) Retirement Plan
- Life Insurance
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
