Front Desk Receptionist / Part-Time

The Learning Experience - Argyle, TX - 205 Stella St. • Denton, TX

13h • $15 - $15 • Onsite

About The Position

Join the fastest growing Academy of Early Education in the nation where "Happy Happens Here"! At The Learning Experience, we are dedicated to providing a platform for showcasing talents, sharing ideas, and advancing careers in Early Childhood Education. The Front Desk Receptionist serves as the primary phone contact for the center, handling a high volume of calls from parents, prospective families, vendors, and staff, while also supporting front desk and check in duties alongside the full time front desk team member. This is a key role for a center with heavy call traffic, and it requires someone who is calm under pressure, highly organized, and great at following through on every message.

Requirements

• Have a high school diploma or equivalent
• Have at least six months of proven prior experience in a high call volume front desk, reception, or customer service role
• Have strong phone etiquette and communication skills
• Can multitask and stay organized while managing multiple callers or requests at once
• Are comfortable working in a childcare or family facing environment
• Have basic computer skills (email, data entry)
• Can pass a background check per Texas HHSC Child Care Regulation requirements

Responsibilities

• Answer high volume incoming calls and take clear, accurate messages
• Route calls to the appropriate person (Director and executive team, or staff) based on the nature of the call
• Communicate professionally with a range of callers, including prospective parents, current parents, vendors or contractors, and job applicants
• Schedule and coordinate tours for prospective families over the phone
• Keep the Director and executive team updated on call activity, especially time sensitive items like tour requests or parent concerns
• Follow up to confirm that messages or requests have actually been received
• Assist with front desk coverage as needed, including greeting parents and checking children in and out, alongside the full time front desk staff member
• Receive and sign for packages and deliveries, and notify the appropriate staff member
• Maintain the visitor sign in log and monitor front entrance access for security and compliance
• Assist parents with paperwork drop off, such as enrollment or medical forms, and route billing or tuition questions to the appropriate person
• Support light administrative and clerical tasks as time allows

Benefits

• State of the Art Environment. Work in a center equipped with the latest technology and resources, supporting families and children at every stage.
• Opportunities for Growth. Benefit from ongoing training and professional development.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED