Front Desk Receptionist
St Francis Yacht Club•San Francisco, CA
•Onsite
About The Position
The St. Francis Yacht Club is seeking a Front Desk Receptionist to serve as the first point of contact for members and guests. This role is crucial in upholding the club's mission of being an inspirational center of boating activities and a leader in yachting. The receptionist will manage the front desk, handle communications, provide information, and support various administrative tasks to ensure a premier yachting environment and enhance the member experience.
Requirements
- High School diploma or equivalent
- Proficient in Microsoft Outlook, Word, Excel, and PowerPoint for handling various administrative tasks
- Familiarity with Club Essentials software, JONAS and Canva for managing club operations and creating visually appealing materials
Nice To Haves
- 1 to 3 years relevant experience preferably in private clubs or hotels, especially in roles involving Food & Beverage operations
- Background in F&B will contribute to a better understanding of guest needs and enhance your ability to support club services effectively
Responsibilities
- Greeting Members and guests in person or over the phone
- Manage incoming calls efficiently, routing them to the correct departments or individuals
- Provide information and resources when required
- Handling mail and packages
- Perform general office duties such as data entry, filing, copying and scanning
- Ensure front desk and lobby areas are clean, organized and welcoming
- Guide Members and guests to dining areas, provide information about menus, and assist with reservations for F&B services and special events
- Canva support to creating flyers and limited menus
- Manage Reservations for events (such as Thanksgiving, Christmas, Easter, Mother's Day, Independence Day)
- Manage inventory for paper, printer toner, name tags, batteries and water bottles in the fridge
- Assist other departments with administrative tasks
- Support member requests and purchases
- Utilize knowledge of the club's F&B offerings and schedule to provide comprehensive assistance to Members and guests
- Communicate effectively about Club amenities, enhancing the guest experience by aligning with the club's service standards
- Manage 'lost and found'
- Perform other duties as required by the manager on duty
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
