Front Desk Opener
About The Position
Gold’s Gym is hiring a part-time Front Desk Receptionist, with the potential to grow! This role is ideal for someone outgoing, enthusiastic, and passionate about fitness. The position requires availability 3-4 days a week, totaling 12-24 hours per week. Shifts include opening shifts, such as Friday 4:45am-10:45am, and 1-2 mid shifts per week for ongoing training. Training shifts will be early mid-day for the first 10-14 days of employment. Weekend shifts may be required upon request. Please note that no extended time off for travel is permitted in the first 4 months of employment, including during Christmas.
Requirements
- Service driven with an enthusiastic attitude.
- Previous customer service experience required.
- High school diploma required.
- Excellent written and verbal communication skills.
- Fluent in English.
- Proficient in Microsoft Office (Word, Outlook, Excel, etc.).
- Knowledge of cash handling / previous experience with POS terminals.
- Ability work both alone and in groups.
- Critical thinking / problem solving skills.
- Must have reliable transportation (vehicle) OR live within walking distance.
Nice To Haves
- Valid First Aid certification an asset.
- Ability to speak other languages an asset.
Responsibilities
- Ensure facility is open on time and members are able to check in at start of day.
- Greet members and guests enthusiastically to encourage a positive culture at the club.
- Promptly ensure that customer inquiries are resolved professionally and thoroughly via telephone, e-mail and in person encounters.
- Monitor member check-ins / Check-in guests ensuring all policies and processes are
- Ensure that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner.
- Complete all guest check in procedures.
- Efficiently and effective input and update daily cash reconciliation documents
- Process point of sale items, such as retail and concession sales.
- Check in all members and guests using the proper registration procedures.
- Distribute membership cards, parking decals, towels, child-minding tickets, and other materials as needed.
Benefits
- Positive, rewarding, and collaborative team environment.
- Complimentary gym membership.
- Discount on Gold’s Gym merchandise and services.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
