Front Desk Opener - Part Time

Gold's Gym - British Columbia•Vancouver, BC

10d•Onsite

About The Position

Gold’s Gym West Broadway is hiring a part-time Gym Receptionist, with the potential to grow! We are looking for someone who is outgoing, enthusiastic, and has a passion for fitness. The facility is 18,000 sqft and features a wide assortment of lifting and cardio equipment. The Gold's Gym Brand was established in southern California in 1965 and has over 500 locations worldwide.

Requirements

Service driven with an enthusiastic attitude.
Previous customer service experience required.
High school diploma required.
Excellent written and verbal communication skills.
Fluent in English.
Proficient in Microsoft Office (Word, Outlook, Excel, etc.).
Knowledge of cash handling / previous experience with POS terminals.
Ability work both alone and in groups.
Critical thinking / problem solving skills.
Must have reliable transportation (vehicle) OR live within walking distance of 709 West Broadway.

Nice To Haves

Valid First Aid certification an asset.
Ability to speak other languages an asset.

Responsibilities

Ensure facility is open on time and members are able to check in at start of day.
Greet members and guests enthusiastically to encourage a positive culture at the club.
Promptly ensure that customer inquiries are resolved professionally and thoroughly via telephone, e-mail and in person encounters.
Monitor member check-ins / Check-in guests ensuring all policies and processes are followed.
Ensure that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner.
Complete all guest check in procedures.
Efficiently and effectively input and update daily cash reconciliation documents.
Process point of sale items, such as retail and concession sales.
Check in all members and guests using the proper registration procedures.
Distribute membership cards, parking decals, towels, child-minding tickets, and other materials as needed.