Front Desk Receptionist (Physical Therapy Office)

Body Moksha Physical Therapy • Chatham Township, NJ

7d • $22 - $24 • Onsite

About The Position

Join our growing team at Body Moksha Physical Therapy in a dual-role that blends front desk operations with sales support through lead follow-up, scheduling, and CRM accuracy. This role does not involve selling or closing. You’ll be supporting our Sales team by keeping leads organized, followed up with, and moving smoothly through the scheduling process — while also being a key part of the front desk and daily clinic operations. We’re looking for a tech-savvy, detail-oriented person who can handle phones, scheduling, and spreadsheets — all while keeping the patient experience smooth and stress-free.

Requirements

• 1+ year of admin, front desk, or healthcare office experience
• Comfortable on the phone and with scheduling software
• Tech Savvy - familiar with spreadsheets, CRMs, or electronic medical records
• Detail-focused — you don’t need to be told twice to follow up or complete a task
• Able to work independently and also take direction when needed
• Comfortable making follow-up calls and confirming appointments
• Experienced in admin, front desk, or healthcare office settings (1+ year)
• Detail-focused and reliable with data entry and task completion
• Interested in supporting a small, collaborative team where your work matters

Responsibilities

• Follow up on incomplete intake forms
• Greet, check in, and assist patients at the front desk
• Answer phones and schedule, reschedule, or confirm appointments
• Track patient sessions/packages and log data into our EHR (Jane App)
• Print weekly schedules and prep materials for workshops
• Restock supplies weekly and help manage inventory
• Support the Owner and Ops Manager with general administrative tasks
• Call patients to confirm scheduled evaluations
• Help rebook cancelled appointments when needed
• Enter all new leads into the lead tracking system with complete and accurate information
• Keep the CRM organized so leads move into the correct email/text sequences
• Flag leads that need Sales team follow-up and close the loop once evals are booked

Benefits

• PTO
• Simple IRA
• Health Benefits (Medical, Dental, Vision)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed