Front Desk Administrator - Physical Therapy

SEPT Physical Therapy • Biltmore Forest, NC

1d • Onsite

About The Position

The Front Desk Admin is responsible for greeting patients, answering phones, scheduling appointments within the office, completing administrative processing (authorizations and verifications), reports, and record keeping. We are seeking an individual who is personable, naturally friendly, bright, inquisitive, and an excellent communicator. The ability to support patients, answer their questions, and lead them in directions to solve issues they may have is essential.

Requirements

• Exceptional oral and written communication skills
• Excellent customer service skills
• Excellent phone etiquette
• Ability to work independently and take initiative
• Ability to manage time
• Ability to multitask
• Proficient computer skills and typing skills and software knowledge
• Outgoing, professional, and organized
• Available to work full time hours Monday-Friday

Nice To Haves

• Medical front desk knowledge is preferred but not required

Responsibilities

• Greeting patients
• Answering phones
• Scheduling appointments within the office
• Completing administrative processing (authorizations and verifications)
• Reports
• Record keeping

Benefits

• Medical/Dental/Vision insurance
• 401K with 50% employer match up to 6% per check
• Paid holidays
• Paid time off
• Company-paid employee life insurance
• Voluntary life insurance options
• Short and long-term disability options
• Employee assistance program (including mental health services)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed