Front Desk Receptionist

Avid Bioservices•Tustin, CA

1d•Onsite

About The Position

The Front Desk Receptionist serves as the first point of contact for visitors, clients, vendors, and employees. This position is responsible for creating a professional and welcoming experience for all guests while managing day-to-day front desk operations and providing administrative support across the organization. The Receptionist ensures efficient office operations by coordinating visitor management, communications, office services, meeting logistics, and general administrative activities.

Requirements

Minimum of 1-3 years of receptionist, customer service, administrative assistant, or related office experience preferred.
Experience working in a professional office or corporate environment preferred.
Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.
Strong verbal and written communication skills.
Excellent customer service and interpersonal skills.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Strong organizational skills and attention to detail.
Ability to maintain professionalism and confidentiality.
Ability to work independently with minimal supervision.
Strong problem-solving and decision-making skills.
Ability to interact effectively with employees at all levels of the organization as well as external visitors and vendors.
You have a "bring it on!" team player approach and an unshakable positive attitude, always ready to tackle anything that comes your way.
Your written and verbal skills are out of this world, and you communicate with clarity and confidence.
You have exceptional multitasking skills and an unparalleled attention to detail that ensure the smooth running of everything.
You are a master at building relationships, capable of establishing connections with anyone, be it team members, clients, vendors, or suppliers.

Responsibilities

Greet and assist visitors, clients, vendors, and employees in a professional and courteous manner.
Respond to general inquiries and direct requests to the appropriate departments or personnel.
Manage visitor check-in procedures and maintain visitor logs and records.
Coordinate visitor badges and site access requests in accordance with company procedures.
Locate and notify appropriate employees when guests, vendors, or clients arrive.
Answer, screen, and direct incoming phone calls.
Coordinate and schedule meetings, appointments, and conference room reservations.
Receive, sort, and distribute incoming mail, packages, and deliveries.
Prepare outgoing mail and coordinate courier and shipping services.
Maintain confidentiality of business and employee information.
Maintain the reception area and front desk in a organized, and professional manner.
Monitor office, breakroom, beverage, and reception supplies.
Configure lobby televisions and display monitors to present company announcements.
Coordinate communication with Facilities, Information Technology (IT), janitorial services, and other support departments regarding building maintenance issues, repairs, and operational concerns, including plumbing, sewage, cleaning, and related matters.
Track and follow up on facility service requests to ensure timely resolution.
Coordinate catering and food service arrangements for company meetings.
Assist with site events, employee engagement activities, and other special projects.
Support conference room setup and logistics as needed.