Seasonal
About The Position
The City of Independence Airport Department is seeking a friendly, organized, and customer-focused Front Desk Receptionist to serve as the first point of contact for airport visitors, tenants, and the public. The seasonal position provides clerical, administrative, and customer service support for daily airport operations. The receptionist greets visitors, answers phones, processes emails, and directs individuals to appropriate personnel. The role also includes enforcing airport rules, handling transactions, and performing light cleaning duties while maintaining a courteous, professional demeanor in a fast-paced environment. The position works primarily indoors at the Airport and involves frequent public interaction and occasional light cleaning. It is not considered safety-sensitive, but requires attention to detail and compliance with facility policies. The position is seasonal, non-exempt, and reports to the Airport Director. Evening and weekend work may be needed.
Requirements
- Must be at least 16 years old.
- Prior experience working in office administration and/or customer service.
- Strong customer service and communication skills.
- Ability to perform basic math and handle cash accurately.
- Ability to follow oral and written instructions.
- Ability to maintain effective working relationships with staff and the public.
- Ability to lift up to 20 lbs.; occasional bending, stooping, and standing.
- Courteous and reliable, with the ability to work evenings and weekends as needed.
Responsibilities
- Answer and route phone calls and respond to routine inquiries about department operations.
- Greet visitors, provide information, and direct them to appropriate personnel.
- Schedule appointments and assist with facility rentals or requested services.
- Enforce airport facility rules and regulations regarding public health and safety.
- Perform basic math and accounting tasks related to collecting, recording, and handling money.
- Support invoicing, receipt tracking, and other financial duties.
- Assist calmly and appropriately in emergency situations as part of the facility’s emergency action plan.
- Clean floors, counters, restrooms, and common areas.
- Attend required in-service training sessions.
Benefits
- Flexible seasonal or part-time schedule
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
