Receptionist

Sea Mar Community Health Centers • Battle Ground, WA

1d

About The Position

The Front Desk Receptionist serves as the first point of contact for patients and visitors, providing excellent customer service and supporting daily front office operations. The role helps create a positive patient experience while supporting clinic flow and access to care. The position is in a fast-paced clinic environment with frequent patient interaction.

The receptionist greets patients, answers phones, schedules appointments, registers patients, enters demographic information, collects payments, and maintains accurate records. The role also assists patients with forms, services, and referrals to community resources, supports back-office staff in addressing clinical quality measure gaps, and maintains clean, organized front desk and waiting areas.

The position is scheduled Monday through Friday, with the schedule subject to change based on need. Starting wage is $21.30 per hour. Sea Mar is a mandatory COVID-19 and flu vaccine organization and offers a competitive benefits package. Full-time employees working 30 hours or more receive the stated benefit package.

Requirements

• High school diploma or GED.
• Strong communication, organization, and customer service skills.
• Ability to manage a multi-line phone system and basic office equipment.
• Compliance with Sea Mar's mandatory COVID-19 and flu vaccination requirement.

Nice To Haves

• Previous medical or dental front office experience.
• Bilingual English/Spanish skills.

Responsibilities

• Greet patients and visitors, answer phones, and schedule appointments.
• Register patients and accurately enter demographic information.
• Collect patient payments and maintain accurate records.
• Assist patients with forms, services, and referrals to community resources.
• Support back-office staff in addressing clinical quality measure gaps.
• Maintain a clean, organized front desk and patient waiting areas.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Prescription coverage
• Life insurance
• Long-term disability
• Employee Assistance Program (EAP)
• Paid time off starting at 24 days per year
• 10 paid holidays
• 401(k)/retirement options
• Opportunity for advancement
• Opportunity to work in a culturally diverse environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED