Front Desk Receptionist PT
About The Position
Shepherd of the Valley has a part-time opportunity for a Front Desk Receptionist. Shepherd of the Valley is a Christian not-for-profit corporation governed by the basic Christian values of compassion, respect, dignity, spirituality, integrity and quality. Working for Shepherd of the Valley is not just a job, it's a calling. Shepherd of the Valley has provided peace of mind for Mahoning Valley families and their loved ones since 1972. Shepherd's Overall Quality Ratings exceed county and statewide averages. We are a healthcare community offering short-term rehabilitation, skilled nursing, long-term care, assisted living, independent living and home health care services.
Requirements
- Professional, energetic customer service oriented
- Able to multi-task
- Knowledge of Microsoft Office products
- High School Graduate or GED Equivalent
- Strong customer service skills
- Excellent interpersonal and organization skills
- Professional attire and demeanor
- Knowledge of Microsoft Office products
Nice To Haves
- 1 year of clerical experience in a long term care setting preferred
Responsibilities
- Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
- Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
- Answers questions about organization and provides callers with address, directions, and other information.
- Welcomes on-site visitors with a customer service friendly attitude, determines nature of business, and announces visitors to appropriate personnel.
- Ensures all job candidates appropriately register.
- Updates appointment calendars.
- Receives, sorts, and routes mail, and maintains and routes publications.
- Sells meal tickets and stamps.
- Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
- Performs other clerical duties as needed, such as filing, photocopying, and collating.
- In facilities where required, answers emergency calls and communicates with independent residents on a daily basis and maintains a communication log.
Benefits
- Medical insurance
- Dental insurance
- Eye coverage
- Prescription coverage
- $10,000 life insurance benefit
- Flexible Spending Plan
- Paid Time Off (PTO)
- 7 paid holidays
- Paid birthday
- Choice of floating holiday
- 403(b) tax deferred annuity
- $1,000 Professional Development Scholarship
- Free STNA classes
- Student Loan Forgiveness up to $2500 paid out over 4 years
- 5% discount for undergraduate programs at Ohio University
- 10% discount for graduate programs at Ohio University
- Discounts at local businesses
- Employee of the month bonus
- Recruitment bonuses for staff and residents
- Ongoing longevity bonus after 2 years
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
