Front Desk Receptionist PT

Shepherd of the Valley Lutheran Retirement Services•Boardman, OH

17h•Onsite

About The Position

Shepherd of the Valley has a part-time opportunity for a Front Desk Receptionist. Shepherd of the Valley is a Christian not-for-profit corporation guided by values of compassion, respect, dignity, spirituality, integrity, and quality. They have served Mahoning Valley families since 1972, offering short-term rehabilitation, skilled nursing, long-term care, assisted living, independent living, and home health care services. The organization boasts overall quality ratings that exceed county and statewide averages, emphasizing that working for them is considered a calling.

Requirements

Professional, energetic customer service oriented
Able to multi-task
Knowledge of Microsoft Office products
High School Graduate or GED Equivalent
Strong customer service skills
Excellent interpersonal and organization skills
Professional attire and demeanor

Nice To Haves

1 year of clerical experience in a long term care setting preferred

Responsibilities

Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
Answers questions about organization and provides callers with address, directions, and other information.
Welcomes on-site visitors with a customer service friendly attitude, determines nature of business, and announces visitors to appropriate personnel.
Ensures all job candidates appropriately register.
Updates appointment calendars.
Receives, sorts, and routes mail, and maintains and routes publications.
Sells meal tickets and stamps.
Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
Performs other clerical duties as needed, such as filing, photocopying, and collating.
In facilities where required, answers emergency calls and communicates with independent residents on a daily basis and maintains a communication log.

Benefits

Annual Performance Reviews
Medical, dental, eye and prescription coverage are available to eligible employees.
Fully paid $10,000 life insurance benefit.
Flexible Spending Plan that allows you to pay certain medical expenses as well as child care on a pre-tax basis.
Paid Time Off (PTO) hours accumulated immediately.
7 paid holidays; those who work a holiday are paid double time.
After third year of service, employees are paid for their birthday and choice of floating holiday.
Eligible to participate in SOV's 403(b) tax deferred annuity from their first day.
Professional Development Scholarship awards $1,000 each year to employees pursuing further education in their field including free STNA classes.
Student Loan Forgiveness up to $2500 paid out over 4 years.
Partnership with Ohio University - SOV employees are eligible for a 5% discount for undergraduate programs, and 10% for graduate programs.
Discounts at local businesses.
Employees of the month are recognized with a bonus.
Recruitment bonuses for staff and residents are awarded.
After 2 years, employees receive an ongoing longevity bonus.