Inwood Ice Arena Front Desk Receptionist

Joliet Park District • Joliet, IL

9d • Onsite

About The Position

Under the direction of the IRC/Ice Arena Superintendent & Ice Desk Supervisor, the Inwood Ice Arena Desk Personnel is responsible for providing customer service, greeting members and guests, program and membership registration, answering telephone calls, and other general clerical duties. This position requires day and evening hours, Monday through Sunday, and may work approximately 15 – 30 hours a week.

Requirements

• Current CPR and AED certification required upon or hire or able to obtain within 30 days of hire
• Ability to read and interpret documents such as rules, instructions and policy/procedure manual.
• Able to multi-task and still maintain a professional demeanor.
• General math skills; ability to add, subtract, multiply and divide numbers.
• Organized, responsible, and must maintain strong customer service skills.

Responsibilities

• Provide excellent customer service to all guests and members.
• Assist customers registering for programs, memberships, activities and events.
• Process program and membership registrations.
• Maintain good working knowledge of the Registration Software System.
• Process cash, check, and credit card transactions.
• Balance cash drawer at end of shift.
• Answer phone calls and transfer calls appropriately when necessary.
• Ensure cleanliness and professional appearance of desk areas.
• Uphold ALL policies of the Joliet Park District.
• Attend staff meetings as necessary.
• Perform all other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED