Front Desk Receptionist

North Florida Surgeons, P.A. • Jacksonville, FL

3h

About The Position

The Front Desk Receptionist is responsible for managing appointments, patient check-in, insurance verification, payment collection, data entry, and maintaining office supplies and cleanliness. This role also involves communication with patients, physicians, and staff, assisting satellite offices, and ensuring HIPAA confidentiality standards are met.

Requirements

• Excellent verbal and written communication skills
• Excellent customer service skills
• Excellent organizational skills and attention to detail
• Ability to multi-task and function well in a high-paced and at times stressful environment

Responsibilities

• Schedule appointments, coordinating ancillary testing when necessary and ensuring pre certs and prior authorizations are received.
• Make appointments, cancel, reschedule and handle no-show appointments.
• Greeting patients, verifying all demographic information, verify insurance.
• Collect copayments, deductibles and coinsurance and provide receipts.
• Data entry & record keeping.
• Communicate with patients, physicians and staff.
• Maintain inventory of medical products and office supplies.
• Maintain a neat, clean waiting room.
• Oversees record keeping for and destruction.
• Assists satellite offices, some travel may be required.
• Comply with HIPPA confidentiality standards.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed