Front Desk Receptionist

CaliDentalBakersfield, CA
$18 - $22Onsite

About The Position

The front desk performs many tasks requiring both interpersonal and technical skills. This role is responsible for effectively and efficiently checking in patients, verifying insurance eligibility, confirming and/or rescheduling appointments as needed, and collecting payments for services provided.

Requirements

  • Excellent customer service
  • Proven work experience as a Receptionist or similar role
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Spanish speaking required

Responsibilities

  • Greet and welcome patients as soon as they arrive at the office
  • Check-in patients and hand proper paperwork
  • Answer incoming phone calls and help patients with any dental request
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Maintain office safety and security by following safety procedures and controlling access via the reception desk
  • Book and Confirm patient's appointments

Benefits

  • 6 paid Federal Holidays after 90 days of employment
  • 5 paid sick days
  • 401k Matching after one year of employment
  • Health/Dental/Vision insurance after 60 days of employment
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