Front Desk Receptionist

STNorporated•Pleasanton, CA

4d•Onsite

About The Position

At STN, we don't just adapt to the digital future, we engineer it. Our mission is to help organizations thrive in a rapidly evolving technology landscape through strategic insight, cutting-edge solutions, and a security-first mindset. We provide end-to-end services spanning cloud consulting, AI infrastructure, and enterprise security, enabling secure, scalable, and future-ready transformation. As trusted advisors, we align IT investments with business outcomes that drive performance and growth, starting with deep strategic engagement and delivering tailored solutions built for long-term impact. Our approach is innovation-led and rooted in cybersecurity, with a focus on leveraging the right technologies to solve real-world challenges. We invest in our people and foster a culture of growth, inclusion, and purpose because we believe empowered teams build transformative technology. Overview We are seeking a professional, friendly, and organized Front Desk Receptionist to serve as the first point of contact for visitors, clients, and employees. The Front Desk Receptionist will manage the reception area, handle incoming calls, provide administrative support, and ensure a positive experience for all guests while maintaining efficient office operations.

Requirements

High school diploma or equivalent required; associate degree preferred.
1+ years of receptionist, customer service, or administrative experience preferred.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams).
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Professional appearance and demeanor.
Ability to work independently and as part of a team.
Strong attention to detail and customer service orientation.
Candidates must be U.S. Citizens or Permanent Residents.
All applicants must be authorized to work in the United States on a full-time basis.

Nice To Haves

Experience using multi-line phone systems.
Experience with scheduling software or office management systems.
Bilingual skills are a plus.
Ability to handle a fast-paced environment while maintaining professionalism.

Responsibilities

Greet and welcome visitors, clients, and vendors in a professional and courteous manner.
Answer, screen, and direct incoming phone calls.
Manage the reception area, ensuring it remains clean, organized, and presentable.
Handle incoming and outgoing mail, packages, and deliveries.
Schedule appointments, meetings, and conference room reservations.
Maintain visitor logs and issue visitor badges as needed.
Assist with administrative tasks such as data entry, filing, scanning, and document preparation.
Order and maintain office supplies and inventory.
Support various departments with clerical and administrative duties.
Respond to general inquiries and direct requests to the appropriate personnel.
Maintain confidentiality of sensitive information.
Follow company policies, procedures, and security protocols.