Front Desk Receptionist- Bel Air, MD.

Anne Arundel Dermatology•Bel Air, MD

15h•$17 - $21•Hybrid

About The Position

At Anne Arundel Dermatology, we provide exceptional care to our patients and each other, guided by our core values: Patient First, Caring, Accountability, Trust, One Team, and Growth. Founded over 50 years ago with a mission to deliver the highest quality and full spectrum of dermatological services, we have grown to become a leading provider in the Mid-Atlantic and Southeastern states with over 250 clinicians and 110 locations. We are committed to continuous training and education, staying at the forefront of dermatological advancements. We offer more than just a job; we provide intensive hands-on training and opportunities for long-term career growth from within. This position is primarily based in Bel Air, MD, with travel to Havre De Grace as needed. The pay rate is $17-21/hr, depending on experience.

Requirements

High School Graduate or GED (required).
Excellent customer service and communication skills.
Knowledge of HIPAA standards.
Must be able to manage multiple tasks simultaneously.
Excellent organizational and time management skills.
Ability to function well in a fast-paced and at times stressful environment.
Detail-oriented.
Working knowledge of multi-line phone system.
Able to operate standard office equipment (i.e. computer, fax, copier, scanner, etc).
Intermediate computer skills and experience in EMR utilization.
Fluent in English.
Ability to sort and file materials correctly alphabetically or numerically.
Ability to travel to and provide coverage for other local offices as-needed.
Sitting, some standing, stooping and reaching.
Manual dexterity sufficient to operate a keyboard.
Correctable vision to 20/20 and hearing within a normal range for telephone contacts.
Lifting and carrying up to 30 pounds.

Nice To Haves

1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).
Previous experience in Dermatology (preferred).

Responsibilities

Greeting patients and completing their check-in and check-out process.
Entering new patient information into the computer and reviewing patient charts for accuracy and verification.
Ensuring all signatures have been obtained.
Collecting payments as necessary.
Greeting each patient in a pleasant and professional manner.
Screening calls, scheduling appointments and referrals.
Taking accurate, concise phone messages.
Entering complete patient demographics when making appointments.
Evaluating chart data to verify all information has been received, completed and signed.
Checking in and checking out patients.
Tracking patients in the reception area and communicating with patients as needed.
Proactively collecting patient payments.
Updating product inventory weekly.
Treating patients with dignity and empathy at all times.
Fulfilling inventory orders.
As closer – running end of day reports & balancing payment totals.
Distributing incoming reports and correspondence in patient charts.
Ensuring all phone messages, faxes, and interdepartmental mail are addressed immediately.
Assisting other staff as needed.
Performing other duties assigned as deemed necessary by management.

Benefits

Medical, Dental & Vision insurance – effective 1st of the month after date of start
Short-term and long-term disability
Voluntary life (employee, spouse, and child)
Critical Illness
Hospital Indemnity – Effective the 1st of the month following date of hire
Company provided Basic Life/AD&D insurance
Paid time off
Paid holidays
Retirement Savings account
Employee discount on cosmetic services and products