Front Desk Receptionist

The Warren Management Group Inc.•Colorado Springs, CO

6h•$17 - $19•Onsite

About The Position

The Receptionist, or Front Desk Receptionist, is responsible for performing clerical tasks within the WMG office to support its daily operations. Their duties include answering and directing incoming phone calls, receiving, sorting and delivering mail to employees, and coordinating and greeting visitors when they arrive for meetings with staff.

Requirements

Must possess personal values which align with those of the Company: Transparency, Teamwork, Education, Communication, Ethics.
Can follow written and oral instructions and work with limited supervision.
Proficient typing skills with a minimum of 40 words per minute.
Ability to maintain a strict level of confidentiality.
Use of proper spoken and written communication of the English language, including spelling, grammar, and punctuation.
Be detail-oriented.
Possess a robust knowledge of operating a personal computer, the Microsoft Windows operating system, and Microsoft Office programs (namely: Word, Excel, PowerPoint, and Outlook).
Rely upon instructions and pre-established guidelines to perform the job functions.
Minimum of a high school diploma or equivalent.

Nice To Haves

Previous receptionist experience is preferred.

Responsibilities

Operate a multi-line switchboard for Warren Management-redirecting incoming calls to the appropriate party or to a voice mailbox.
Receive notifications from the building receptionist regarding visitors' arrival and either notify the party with whom the visitor has an appointment or greet and escort the visitor to the WMG office.
Receive packages and deliver to the recipient.
Handle all incoming and outgoing U.S. Mail. Sort incoming mail and deliver mail to each staff member. All outgoing mail shall be charged to clients accordingly. At the end of the month, the monthly report for billing purposes shall be printed, reconciled, and provided to Accounting.
Manage the scheduling of the WMG front conference room and the classroom, checking the room prior to each scheduled use and afterward to ensure that the room is in proper order.
Prepare directional signage to assist guests attending meetings at WMG’s office.
Maintain current client/manager/MTA lists, phone list, and Association street codes.
Maintain and complete end-of-month chargeback reports for accounting.
Write and send thank you notes to vendors who bring Christmas gifts.
Assist team members with administrative-type duties that can be accomplished despite frequent interruptions without compromising the effectiveness of the work product.
Assist WMG’s Records Manager with the ongoing client record conversion project by scanning, naming and saving those documents in the appropriate electronic location on the WMG recordkeeping platform.
Other duties as assigned.