Front Desk / Receptionist

Metasys Technologies•Reston, VA

4d•Onsite

About The Position

Provide professional front-desk, reception, and administrative support in a legal office environment. Deliver exceptional customer service to visitors, attorneys, paralegals, legal administrative assistants, and employees. Answer incoming calls, coordinate meeting rooms, assist with hospitality, and maintain a professional office environment.

Requirements

High school diploma required
Three years of related business experience preferred, with strong preference for administrative, reception, or switchboard experience.
Customer service experience required
Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
Excellent customer service, communication, organizational, and multitasking skills.
Detail-oriented with a proactive, friendly, professional, and positive attitude.
Ability to work with office and technical equipment.
Stable prior and related work history required; candidates with frequent short-term assignments or job hopping will not be considered.
Candidates with paralegal backgrounds are not suitable for this role.
Business professional dress required; the office is fragrance-free, so only non-scented personal hygiene products are acceptable.
Ability to perform occasional walking, standing, bending, reaching, lifting, and carrying objects up to 50 lbs., with assistance provided for heavier items.
Candidates should live within approximately one hour of the worksite.

Nice To Haves

Associate or Bachelor's degree preferred.
Experience in a law firm or legal environment is a plus but not required.

Responsibilities

Greet and assist all visitors and employees with a professional and welcoming approach.
Answer and route incoming telephone calls using professional phone etiquette.
Schedule meeting rooms and ensure conference rooms are prepared with required supplies, beverages, and video conferencing equipment.
Maintain visitor and guest security procedures and monitor attorney and staff availability to appropriately handle calls and visitors.
Perform light clerical and administrative duties, including preparing documents and correspondence, maintaining files and calendars, and scheduling appointments and meetings.
Assist with hospitality services, including coffee, water, food, and beverages as needed.
Maintain the cleanliness and organization of the lobby, workspace, supply rooms, and supply closets.
Order and organize office supplies as needed.
Assist with tracking and issuing customer property such as ID badges, phones, directories, and other equipment.
Provide concierge-style assistance to guests, clients, and staff, including familiarity with local restaurants and services.
Build professional relationships with clients and employees and become familiar with office culture and expectations.
Participate in office or community initiatives as needed.
Perform other duties as assigned.