Front Desk Receptionist (Kalamazoo)

DENTAL DREAMS • Kalamazoo, MI

2d

About The Position

Dental Dreams LLC is hiring a Front Desk Receptionist to support dental healthcare operations and provide patient service. The role manages patient scheduling and provider availability, collects patient payments, co-payments, and deductibles, explains insurance coverage and treatment plans, maintains patient charts to help plan future appointments, and delivers engaging customer service. The position offers firsthand experience in the dental healthcare business and the opportunity to cross-train in oral radiology and dental assisting. Hours are 10 a.m. to 7 p.m., with Saturday availability.

Requirements

• Excellent customer service experience.

Nice To Haves

• Previous dental or healthcare experience.
• Bilingual Spanish.

Responsibilities

• Manage patient scheduling for dentists.
• Communicate with patients regarding provider availability.
• Collect patient payments, co-payments, and deductibles.
• Explain insurance coverage to patients.
• Manage and maintain patient charts to project future appointments and improve patient convenience.
• Provide engaging patient service and extraordinary customer service.
• Assist in explaining patient treatment plans.

Benefits

• Medical insurance
• Vision insurance
• Free dental treatment at company locations
• Paid time off (PTO)
• 401(k)
• Life insurance
• Pet insurance
• Opportunity to gain firsthand experience in the dental healthcare business
• Opportunity to cross-train in oral radiology and dental assisting

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed