Front Desk Receptionist, Optician/Optometric Tech

Epic Vision Eye CentersKansas City, MO
Hybrid

About The Position

This role involves coordinating patient care and scheduling, managing phone systems, handling insurance information, assisting with eye exams, and ensuring patient confidentiality. The position requires a personable individual with strong organizational skills and basic computer knowledge. Previous experience in a doctor's office or optical setting is preferred.

Requirements

  • High school diploma or equivalent
  • Personable and able to make patients feel welcome
  • Highly organized and strong attention to detail
  • Desire and ability to take on new tasks
  • Ability to multi-task and follow schedules
  • Basic computer knowledge required
  • Ability to work assigned schedule

Nice To Haves

  • Previous doctor's office or optical experience

Responsibilities

  • Coordinate scheduling and patient care needs with the doctor
  • Answer multi-line phone system
  • Update insurance information and obtain insurance authorizations
  • Lead patients through and assist in the eye exam pretesting
  • Perform patient prescreening analysis
  • Conform to all HIPAA regulations and maintain strict patient confidentiality
  • Perform other duties as assigned

Benefits

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance
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