Administrative Assistant

First Realty Management Co IncRochester, NY
Onsite

About The Position

We are seeking a polished, energetic, and highly organized Front Desk Receptionist & Marketing Coordinator to join our team. This role is ideal for someone who enjoys being the face of an organization while also contributing creatively through marketing, social media, and promotional support. The right candidate is friendly, detail-oriented, tech-savvy, and comfortable balancing customer service with creative and administrative responsibilities.

Requirements

  • Previous receptionist, administrative, customer service, or office experience preferred
  • Strong communication and interpersonal skills
  • Professional appearance and positive attitude
  • Comfortable handling incoming and outgoing phone communication
  • Experience with social media platforms and basic marketing tools
  • Ability to focus to complete tasks in designated area
  • Ability to create simple designs using Canva or similar program
  • Strong organizational and multitasking abilities
  • Proficiency with Microsoft Office and general computer systems

Nice To Haves

  • Outgoing and personable personality
  • Creative mindset with attention to detail
  • Self-starter who can work independently
  • Someone who enjoys both people-facing interaction and creative projects
  • Ability to thrive in a fast-paced environment

Responsibilities

  • Greet visitors and create a welcoming first impression
  • Answer and direct incoming phone calls professionally
  • Serve as phone coverage support for apartment communities when on-site managers are out of the office
  • Respond to leasing inquiries and route calls appropriately
  • Make outgoing calls to clients, prospects, vendors, or leads
  • Manage front desk operations and general office support
  • Assist with scheduling, correspondence, and office coordination
  • Manage and update company social media accounts including LinkedIn, Facebook, and Instagram
  • Create simple marketing collateral including postcards, flyers, email graphics, and promotional materials
  • Assist with community outreach, resident events, and marketing campaigns
  • Maintain marketing materials and office presentation standards
  • Support leadership team with administrative and marketing projects

Benefits

  • Collaborative and supportive team environment
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