Front Desk Receptionist - Admin Clerk

Austin Country Club • Austin, TX

12d • $25 - $27 • Onsite

About The Position

Become a full-time Front Desk Receptionist - Admin Clerk with Austin Country Club and be the welcoming heart of a historic and prestigious community! As the first point of contact, you greet members and guests warmly, often remembering names for a personalized experience. Your role combines guest services and administrative support to ensure smooth daily operations. Managing the front desk, you handle calls, emails, and inquiries while keeping a tidy workspace. You creatively design and print menus and signage for dining outlets and events, ensuring accuracy and visual appeal. Additionally, you facilitate communication between departments, update reservation lists, and coordinate large party bookings and special requests. You also stock supplies, troubleshoot tech issues, and follow safety protocols, all while maintaining a calm and capable presence.

Requirements

• 2+ years of experience in hospitality, administrative support, or guest services.
• Highly organized, self-motivated, and detail-oriented.
• Ability to manage multiple projects under tight deadlines.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Comfortable with reservation management systems, office equipment, and printing procedures.
• Professional demeanor, polished appearance, discretion, and a passion for member service.

Nice To Haves

• Private club or luxury hospitality experience preferred.
• Experience with Canva, Publisher, or other design tools is a plus.
• Proficiency within any of the following systems is preferred: OpenTable, MembersFirst, Google Sheets, QuickPass, Ring Central, Jonas, and Adobe.

Responsibilities

• Greet members and guests warmly.
• Handle calls, emails, and inquiries.
• Design and print menus and signage.
• Facilitate communication between departments.
• Update reservation lists.
• Coordinate large party bookings and special requests.
• Stock supplies.
• Troubleshoot tech issues.
• Follow safety protocols.

Benefits

• Health, dental, and vision insurance (eligible within first 30 days)
• Basic life insurance
• Short-term and long-term disability
• 5 days of PTO (after 90 days)
• 401(k) with up to 4% match (after 90 days)
• Free "duty meals"
• Provided uniforms

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed