Front Desk Opener - North Dallas

Lift RF FTX, LLC•Dallas, TX
•$0 - $15•Onsite

About The Position

The Front Desk Opener prepares the Retro Fitness club for opening, welcomes early-morning members, and maintains an organized and helpful front desk throughout the shift. The role follows opening, key, and alarm procedures; completes opening and facility checks; supports member check-ins and account needs; assists with sales and referrals; and keeps the desk and lobby clean and stocked. The position is part-time and hourly. It reports to the Club Manager.

Requirements

  • Dependable attendance and ability to consistently meet the posted early-morning start time.
  • High school diploma or GED completed or in progress.
  • Clear communication, attention to detail, and sound judgment when working independently.
  • Comfort using computers, phones, and point-of-sale systems.
  • Ability to stand, move throughout assigned areas, and perform routine cleaning and stocking tasks, with reasonable accommodation as applicable.

Nice To Haves

  • Customer service, front desk, or opening experience is preferred.

Responsibilities

  • Arrive at the paid shift start time and complete the opening checklist before admitting members.
  • Follow key and alarm procedures, check assigned areas, and promptly report access problems or hazards.
  • Greet members and guests, manage check-ins, answer calls, and provide accurate club information.
  • Process authorized payments and account updates accurately, protect member information, document concerns, and refer issues outside the role’s authority to club management.
  • Support membership inquiries, tours, referrals, Welcome Workout bookings, and approved retail or service sales; connect members with the appropriate sales or fitness team member.
  • Keep the front desk and lobby clean and organized; complete assigned stocking and cleaning checks; report equipment or facility concerns; and coordinate coverage so the desk remains attended.
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