Front Desk & Office Administrator

Cardamom Health•Madison, WI

3d•Onsite

About The Position

Your role as a Front Desk & Office Administrator You’ll serve as the first point of contact for visitors and staff and are responsible for maintaining a well-functioning, welcoming office environment. This role combines front desk reception with hands-on facilities coordination, making it well-suited to someone who is organized, proactive, and comfortable wearing multiple hats. This is an on-site role. Standard hours are 8:30-4:30 PM, Monday through Friday, but may flex as needed.

Requirements

1+ years of experience in an office administration, receptionist, or facilities coordination role
Strong organizational and multitasking skills with a high attention to detail
Warm, professional communication style
Comfortable working independently and taking initiative on day-to-day tasks
Ability to lift up to 25 lbs and perform occasional light physical tasks related to facilities

Nice To Haves

Proficiency with Microsoft 365 (Outlook, Teams, Word, Excel)
Experience with customer service standards

Responsibilities

Greet and direct visitors, customers, and vendors in a professional and friendly manner
Answer and route incoming phone calls and general email inquiries
Manage incoming and outgoing mail and packages
Maintain visitor log and issue building access as needed
Coordinate conference room scheduling and prepare meeting spaces
Oversee office supply inventory and place orders as needed
Serve as the primary point of contact for building management and maintenance requests
Coordinate with vendors for equipment maintenance, cleaning services, and repairs
Ensure common areas (kitchen, lobby, conference rooms) are clean, stocked, and functional
Support office moves, setup, and workspace changes
Manage parking, building access, and key/badge administration
Provide general administrative support to leadership and cross-functional teams as needed
Assist with onboarding logistics for new employees (workspace setup, access provisioning)
Track and approve invoices related to facilities and office operations
Maintain organized records for vendor contracts, warranties, and service agreements