Front Desk Host/ Part Time

Miniluxe Inc • Lynnfield, MA

12d • $17 - $19 • Onsite

About The Position

MiniLuxe is hiring a Host position to support the client experience and studio operations to drive the highest level of hospitality, operational excellence, and consistency across our studios. This role requires a passion for hospitality and 1+ years of experience in retail, spa/salon, or hospitality. This individual should find genuine passion in delivering happiness and connecting with clients. Candidates without relevant experience need not apply.

Requirements

• 1+ years of experience in retail, spa/salon, or hospitality.
• Outgoing, friendly, positive, and love to connect with people.
• Excellent communication, verbal, and written skills
• Reliable and punctual
• Exceptional interpersonal, planning, and organizational skills
• Highly motivated, results-oriented, and a self-starter
• Ability to influence, motivate, and communicate cross functionally
• Problem solver, able to navigate operational issues with resilience
• Ability and willingness to travel to studios within the market
• Closing shifts, and one day weekend availability is required for this position.

Responsibilities

• Exhibit a deep & natural passion for hospitality while exuding positivity while under pressure.
• Provide exceptional and meaningful service to clients.
• Build lasting relationships with new and loyal clientele.
• Supports the client experience and studio operations during each shift.
• Quickly and efficiently resolves client issues in the moment or with timely follow up.
• Proficiently schedule and prioritize the Zenoti booking system to drive revenue and balance client/team member needs.
• Ability to multi-task and prioritize to support the flow of clients and team.
• Displays a team player attitude- willing to jump in to help support the team of talent without being asked.
• Accountable to driving studio daily/weekly/monthly revenue goals through retail knowledge, premium service selling/upgrading and schedule optimization.
• Process transaction/take payment for all retail/services rendered.
• Uphold the highest standards of cleanliness consistently throughout the day both on the studio floor and in the clean lab.
• Ensures inventory is regularly and accurately received and accounted for.
• Supports weekly/monthly inventory counts in studio.

Benefits

• Competitive compensation package
• Retail Commission
• Comprehensive health care plan (medical/dental/vision/LTD/STD and life insurance benefits)
• Paid Time Off
• Retirement savings account aka 401k
• Free Services & Retail Discounts across our awesome non-toxic products
• Flexible Schedules
• Continued growth, development, and learning opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed