Front Desk / Guest Services Agent

Workforce Opportunity Services • Tucson, AZ

2d • $17 - $19 • Onsite

About The Position

Supports daily front desk operations by assisting guests throughout their stay, handling reservations and payments, maintaining accurate records, and coordinating with other teams to address guest needs. The position is onsite in Tucson, Arizona, and is full-time with rotating shifts that include weekends and holidays. The pay range is $17.00–$19.00 per hour.

Requirements

• Authorized to work in the United States.
• At least 1 year of front desk, hotel, or customer service experience.
• Strong communication and problem-solving skills.
• Comfortable using computers and Microsoft Office.
• High school diploma or equivalent.

Nice To Haves

• Cash handling experience.

Responsibilities

• Greet guests and handle check-in, check-out, and reservations.
• Answer phones and guest questions, and coordinate guest requests.
• Process payments and maintain accurate records in the property system.
• Resolve guest issues professionally and hand them off to the appropriate team.

Benefits

• Competitive benefits package, including medical, dental, vision, paid time off, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED