Front Desk / Guest Services Agent

Workforce Opportunity Services • Austin, TX

1d • Onsite

About The Position

Supports daily front desk operations by assisting guests throughout their stay, handling reservations and payments, maintaining accurate records, and coordinating with other teams to address guest needs. This is a full-time, on-site position in Austin, Texas, with rotating shifts that include weekends and holidays. The listed salary is $24.00 per hour, with a pay range of $24.00–$26.00 per hour, plus benefits.

Requirements

• Be authorized to work in the United States.
• Have at least 1 year of front desk, hotel, or customer service experience.
• Have strong communication and problem-solving skills.
• Be comfortable using computers and Microsoft Office.
• Have a high school diploma or equivalent.

Nice To Haves

• Cash handling experience.

Responsibilities

• Greet guests and handle check-in, check-out, and reservations.
• Answer phones and guest questions, and coordinate guest requests.
• Process payments and maintain accurate records in the property system.
• Resolve guest issues professionally and hand them off to the appropriate team.

Benefits

• Competitive benefits package, including medical, dental, vision, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED