Front Desk Guest Service Agent

Pyramid Global Hospitality•Manchester, NH

About The Position

The Front Desk Guest Service Agent provides outstanding hospitality and service to guests at the DoubleTree By Hilton Hotel Manchester Downtown. The role includes assisting guests with check-in and check-out and professionally answering their questions. Previous hotel front desk experience is required, and candidates must be available to work various shifts, including weekends and holidays. This is a part-time position paying $17.50 per hour, with incentives for perfect attendance and covering shifts on days off, as well as quarterly bonus potential.

Requirements

  • Previous hotel front desk experience is required.
  • Must be available to work various shifts, including weekends and holidays.
  • A passion for guest hospitality.

Responsibilities

  • Provide outstanding service to guests.
  • Assist guests with check-in and check-out.
  • Professionally answer guest questions.

Benefits

  • A wide array of medical plans.
  • A choice of two dental plans.
  • 401(k) with a company match.
  • Travel benefits at hundreds of Hilton hotels worldwide.
  • Free parking.
  • Quarterly bonuses and incentives for perfect attendance and covering a shift on a day off.
  • Free meals during shifts.
  • Monthly employee celebration CARE Rallies.
  • Weekly pay, with payday every Friday.
  • Professional development opportunities.
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