Front Desk Corporate Receptionist

MARKWINS BEAUTY BRANDS INC•Industry, CA

8d•$18 - $22•Onsite

About The Position

The Corporate Receptionist will report directly to the Manager, Human Resources and is responsible for all front desk and lobby activities. This person will politely and professionally greet and process visitors, answer and filter incoming calls, and route visitors and callers to the appropriate personnel. The Corporate Receptionist performs inbound and outbound mail tasks; handles flow of correspondence, and routes inbound mail to proper personnel in a timely manner. This person will provide general office support for all personnel with a variety of clerical activities and related tasks. The Corporate Receptionist assists the Executive Team and Human Resources Department with a variety of tasks and projects as requested.

Requirements

High school diploma or equivalent required
One (1) year of receptionist or administrative experience
Ability to fluently read, write, and speak English and Spanish required
Knowledge of basic administrative and clerical procedures
Knowledge of standard office equipment usage, such as computers, phones, photocopiers, filing cabinets, and fax machines
Knowledge of basic computer operation and software programs such as Microsoft Office Suite (Microsoft Outlook, Word, Excel, etc.)
Knowledge of customer service principles and practices
Effective verbal and written communications skills
Skilled with independent problem solving and finding alternative solutions to resolve issues
Must be able to accurately type 50+ WPM
Skilled in using a multiline telephone system
Ability to work independently, without constant direct supervision
Ability to communicate with business partners accurately and effectively in a professional manner
Ability to organize multiple work assignments and establish appropriate priorities
Ability to pay close attention to detail and ensure accuracy
Ability to work effectively with others in a team-based environment to accomplish company goals, in accordance with company policies and standard operation procedures

Responsibilities

Take proactive ownership of all Reception Desk and Mail Room activities and functions
Greet all visitors and callers in a professional manner, and route to appropriate personnel; provide callers with general company information such as address, directions, fax numbers, website address and other related information
Assist and process visitors with sign-in and visitor ID procedures, as required by company security policies; monitor visitor access and help maintain security awareness
Maintain all current health and safety protocols (Covid-19 procedures, security procedures, etc.)
Take initiative in keeping the reception area and Mail Room clean and organized, identify and implement systems to maintain the reception area in an attractive and functional manner
Receive, sort, and distribute inbound mail and packages in a timely manner
Prepare and post outbound mail, and notify appropriate personnel of deliveries
Perform the preparation, pick-up, and delivery of express mail services (FedEx, UPS, etc.), and provide follow up as needed
Maintain Company Directory with current employee information
Coordinate Conference Room reservations
Promptly process EV Charging Station requests and maintain related communications via email
Assist with HR-related tasks, document preparation, special projects, etc.
Track and assist in the ordering, stocking, and distribution of office and lunchroom supplies
Plan, order, set up company lunches, parties, and events; perform facility decorating
Assist all departments with clerical and administrative duties as needed
Perform other duties as needed and directed by management