Dental Front Office Coordinator - Parkway Dental

American Dental Companies•Albuquerque, NM
•$18 - $22•Onsite

About The Position

Parkway Dental is seeking a dynamic, organized, and friendly Front Desk Coordinator to serve as the welcoming face of its cosmetic and family dental practice in Albuquerque, New Mexico. The coordinator creates a positive first impression for patients, manages daily administrative operations, and helps ensure the office runs seamlessly. No prior dental experience is required in the overview, and training is provided; however, the qualifications section states that at least one year of dental front office experience is required. The position is full-time, with a Monday through Thursday schedule from 7:30 AM to 5:00 PM. Compensation is $18.00–$22.00 per hour, depending on baseline skills. The practice describes itself as a modern, state-of-the-art facility with a patient-first approach and a supportive, collaborative culture.

Requirements

  • At least one year of experience in a dental front office setting.
  • Exceptional verbal and written interpersonal communication skills.
  • Strong multitasking capabilities, attention to detail, and time-management skills.
  • Comfort learning new computer software and handling multi-line phone systems.
  • Positive attitude, reliability, and a collaborative approach to teamwork.

Nice To Haves

  • Additional experience in customer service or healthcare administration.

Responsibilities

  • Greet patients professionally and manage check-in and check-out processes.
  • Manage appointment calendars to support efficient use of providers’ time.
  • Answer multi-line phone calls, respond to patient inquiries, and manage office correspondence.
  • Coordinate with dental insurance companies, verify patient benefits, and assist with claim processing.
  • Maintain accurate and confidential patient records in practice management software.
  • Help track office inventory, order front-desk supplies, and keep the reception area neat and welcoming.

Benefits

  • Health options
  • Paid time off
  • Dental perks
  • Comprehensive on-the-job training
  • Ongoing professional development
  • Stable Monday-through-Thursday schedule with Fridays off
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